first matka

first matka App support

Contact
+91 4995980436

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The first matka:

Q1: How to log in after installing the first matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This process eliminates the need for passwords and email login credentials.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. If the OTP doesn't arrive within the time limit, you can use the app's support system to resolve the issue through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active phone number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help complete the necessary updates.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and play without problems. Once updated, you can access the app seamlessly.

Most Asked Questions Related To Withdraw In The first matka:

Q1: What is the minimum withdrawal amount in the first matka?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means users can access their winnings from playing games, but not any additional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are accurately completed and submitted in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are designed to be fast and stable, allowing the process to typically take between 30 minutes to 3 hours. However, there may be occasional delays with payments, which could result in a wait time of up to 24 hours. This delay is not expected but can occur in certain situations.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and check your transaction history. If your withdrawal is failing, don't worry - the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.

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